Contacting a patient

Hearing from friends and family can brighten a patient’s hospital stay. There are many ways you can contact patients at St. Charles Bend, Madras, Redmond and Prineville.

iPad Video Conferencing

We have provided iPads in the units of our hospitals so patients can better communicate with their families while our visitor restrictions are in place. If you're a patient, simply ask your nurse to use the iPad.

Download User Guide


Patients can use our Guest Wi-Fi Network to receive email on their own wireless devices (laptop computer, smart phone, iPad, etc.).


Patients love receiving mail. But consider the length of the patient's stay before you send something — patients are frequently discharged before postal mail arrives to the hospital. Address items of mail to the patient name, care of:

St. Charles Bend
2500 NE Neff Road
Bend, OR 97701

St. Charles Redmond
1253 NW Canal Blvd.
Redmond, OR 97756

St. Charles Prineville
384 SE Combs Flat Road
Prineville, OR 97754

St. Charles Madras
470 NE A St.
Madras, OR 97741